When exporting a CSV file for Livestream Studio, be advised of an important issue. As of the writing of this article, Livestream Studio is unable to read the CSV data at a sufficient rate to reliably use the SuiteCG MultiSport Scoreboard clock at 1/10 intervals. Furthermore, the Livestream Studio Auto-Push feature for updating GFX to a downstream key will update at a minimum of 1-second. These two limitations will result in a clock that appears to be stuttering. It is advised to disable the 1/10 second clock feature when working with Livestream Studio.
Alternatively, use the SuiteCG MultiSport Scoreboard graphics packages and ingest the NDI feed in to Livestream Studio, which will provide a smooth-running clock in real time.
On 64-bit systems you will want to save the output XML file here: C:\Program Files (x86)\NewTek\LiveText\Stats Plugins\Text Input
On 32-bit systems, you will want to save the output XML file here: C:\Program Files\NewTek\LiveText\Stats Plugins\Text Input
To write the XML file to this folder you will likely need to give Full Permission to the “Everyone” Group for the text Input folder (recommended). Or you can start SuiteCG by right-clicking the icon and selecting “Run as Administrator.”
If you are running on Windows 8 or higher, you may encounter an issue where LiveText will see the XML data when it first loads, but it will not see any updates to the XML key-value pairs. To solve this, you will need to launch LiveText by right-clicking the icon and selecting “Run as Administrator.”
Livestream Studio requires the NDI source specs match those of the LSS session. For example, if you are running a LSS session at “1080p 23.98,” then the SuiteCG MultiSport Scoreboard CG Settings must also be set to that same setting. While LSS does have the ability to convert the source, we have found that matching these settings and avoiding the need for conversion, prevents freeze frames.