SuiteCG users that integrate with a third-party CG should take note that after identifying an issue where the game clock was slow to update in certain situations, we have made a permanent change to how we export the game clock data. Game clock will now always write to suitecgclock.xml or .csv, depending on your export settings for third-party CGs. Previously, the game clock only wrote to this file if the clock counted down and displayed 1/10 second intervals in the last minute of the game.

We do not expect this change to affect many customers, as most game templates already counted down and had the 1/10 second setting applied. Customers using the built in NDI graphics will see an improvement, but do not need to apply any changes to their CG Settings. CGs such as LiveText that rely on a broad “watch folder” for data updates are unaffected, however vMix customers or customers that bind game clock data though a data source management tool may need to change their data binding to the suitecgclock file.

This change has been applied to version 0.6.47, which can be downloaded through the SuiteCG License Manager page, accessible from the SuiteCG Main Menu.