SuiteCG is a Windows-only application. While we have not tested running SuiteCG on a Mac in a VM environment, it is certainly possible it could be done.
SuiteCG does not have a timed evaluation period. The program and it’s modules can be accessed at any time for evaluation. If a module is not licensed, the data output fields will be scrambled to prevent unlicensed use. Graphics projects will also be watermarked. We believe this is a reasonable compromise to allow you to familiarize yourself with the controls and observe game status updating in the internal graphics system as well as third-party character generators.
The Content Folder is where many user-accessible files are located. These include session files, templates, graphics projects, and utilities programs (as available).
By default, the SuiteCG installer will place this folder at C:\SuiteCG. However, this folder location can be changed during the installation process if you want it to be located elsewhere.
No, CGStatLink graphics projects are of a completely different format and are not compatible with SuiteCG. Besides, the SuiteCG graphics projects are better by far!
At this time, SuiteCG cannot interface with any scoreboard controllers. We are exploring options to add support for external controllers in the future.
To purchase a license you need to create an account in the Customer Portal. When you create your account, you must provide an email address.
When you purchase a license, you will receive an invoice at that email address within a few minutes of completing your purchase. If you did not receive an email, be sure to check your Spam/Junk folders. If you did not receive an email, you can access your invoice through the Customer Portal. While you are there, please double check your contact information and confirm the spelling of your email address!
Your invoice will contain your license ID and activation password.
NDI, which stands for Network Device Interface, is an IP video technology developed by Newtek. The goal of NDI is to make broadcast video easy to transport over computer networks. SuiteCG’s graphics are transmitted natively as an NDI source, allowing key-and-fill (video with transparency) graphics to be available to any production hardware or software with NDI receiving technology. To find out more about NDI, visit https://www.newtek.com/ndi/
Where CGStatLink (SuiteCG’s predecessor) was a collection of stand-alone programs tailored to a single sport, SuiteCG MultiSport Scoreboard is a flexible application designed to accommodate many two-team sports. Customers pay a single licensing fee to activate MultiSport Scoreboard for a specified number of days.
While the MultiSport Scoreboard module is licensed, you will have unrestricted access to all sports currently supported. The number of sports supported will grow in time and will be available to all users at no additional cost.
SuiteCG MultiSport Scoreboard pricing and currently-supported sports can be found here.
As with any computer software, performance will vary based on hardware specs, and whether you intend to use only the XML/CSV data outputs vs the built-in graphics system. If using the built-in graphics, resolution and frame rate will be factors in system performance.
If using SuiteCG’s graphics system, we recommend, at minimum, a computer with the following specs:
Intel i3 2.4GHz
However, for better performance we recommend something with a little more horsepower:
Intel i5 3.0GHz or higher
If using a software-based production program such as Wirecast, vMix, xSplit, etc… we HIGHLY recommend running SuiteCG on a separate computer from that production software.
Licenses are activated through the License Manager. In the License Manager, click on the module that you want to activate and enter the License ID and password that you received on your emailed invoice. Once activated, you can use the module without restrictions.
A license can be active on only one computer at a time. From time to time it may be necessary to migrate a license from one computer to another. There are two ways to deactivate a license from an installation.
1. SuiteCG License Manager: From the License Manager you can simply click the Deactivate button. This will deactivate the License ID on that computer. You are then free to enter that same ID on another computer.
2. Customer Portal: If your previous computer died or was stolen, you can log in to your Customer Portal account. Once logged in, select “Licenses & Activations” then select the license ID in question. From the License Details page select “Manage Installations.” From here you can see the activation history for the license, and deactivate a specific installation. This will free up the license for activation on another computer.
While running, modules will periodically check in with the SuiteCG licensing system to check for activation status.