At the top of your invoice you will see your “Customer Information.” Among that information you will see a Customer ID. Oftentimes, people will confuse their Customer ID with their License ID.
License ID’s are found under “Order Information.” Licenses include an ID and a unique activation password. If you ordered multiple licenses, each license will have a unique ID and password. If you are certain you are using the proper ID and password and are still having issues activating your license, contact us for assistance.