Support Issues with NewTek LiveText

Where do I save the output XML file for use with NewTek LiveText?

On 64-bit systems you will want to save the output XML file here: C:\Program Files (x86)\NewTek\LiveText\Stats Plugins\Text Input

On 32-bit systems, you will want to save the output XML file here: C:\Program Files\NewTek\LiveText\Stats Plugins\Text Input

To write the XML file to this folder you will likely need to give Full Permission to the “Everyone” Group for the text Input folder. Or you can start SuiteCG/CGStatLink by right-clicking the icon and selecting “Run as Administrator.”

NewTek LiveText sees the XML file when it first launches, but it will not update at all after that.

You are most likely running on Windows 8. You will need to launch LiveText by right-clicking the icon and selecting “Run as Administrator.”